Few things hurt a business quietly like broken email. Customers don't tell you their reply bounced; they just assume you ignored them. If your messages have started landing in spam — or not arriving at all — a blacklisted domain or misconfigured email is a likely cause.
How domains end up blacklisted
- A compromised site or account is used to send spam.
- Missing or wrong SPF, DKIM, and DMARC records.
- Sending from a server with a bad IP reputation.
- Sudden spikes in outbound mail that look automated.
The road back
Recovery means stopping the source (often cleaning a hacked site), fixing your authentication records, requesting delisting from the relevant blocklists, and warming the domain's reputation back up. It takes patience, but deliverability is fully recoverable when handled properly.
When to call in help
If your site is already down, hacked, or eating bandwidth, every hour of guesswork costs money. Ximbalo runs a full diagnostic, finds the root cause, and gives you a clear repair estimate before any work begins.
Book a consult or request a $250 assessment from the homepage — we get you back online and hardened against the next attack.