Your site is down.
The bots aren’t waiting.
Neither are we.
Hacked, blacklisted, eating bandwidth, or just broken? Ximbalo has kept WordPress sites alive for 15 years. We diagnose the real problem, stop the bleeding, and get you back online — on clear, upfront terms.
- 15 yrs
- keeping sites alive
- 30+
- sites maintained
- 50+
- projects shipped
Illustrative — the kind of traffic we block on client sites every day.
The threat is constant
If any of this sounds familiar, you’re not overreacting.
WordPress runs a huge share of the web — which makes it the favourite target for the new wave of automated attacks. Here’s what we pull sites out of, week after week.
Site is fully down
White screen, 500 error, or a defaced homepage — and customers are seeing it right now.
Hacked or infected
Malware, injected spam, redirects to sketchy sites, or a Google “this site may be hacked” warning.
Bots hammering the server
xmlrpc floods, wp-login brute force, fake crawlers — pinning your CPU and slowing everything to a crawl.
Surprise bandwidth bills
A $300 overage no one warned you about, caused by bots scraping the same site thousands of times.
Outdated & unsupported
Old PHP, abandoned themes, and plugins that no longer update — every one a door left unlocked.
Email blacklisted
Your domain got flagged, and now invoices and replies land in spam — or never arrive at all.
SSL, cPanel & domain chaos
Expired certificates, broken cPanel, DNS pointing nowhere, renewals that quietly lapsed.
robots.txt whack-a-mole
You block one bot and three more show up minutes later with a different trick. It never ends.
Choose your level of help
Three clear ways to get unstuck.
No vague “contact us.” No surprise invoices. Pick the path that fits the emergency — every price is on the table before you commit.
30-Minute Consult
A focused 30-minute call to triage your emergency, give expert direction, and decide the fastest path back online.
- 30 focused minutes with James
- Triage your emergency live
- Clear direction on next steps
- Booked & paid through Calendly
Best for: Quick questions, a second opinion, or deciding next steps.
Book a consultFull Site Assessment
2.5 hours of hands-on diagnosis — logs, directories, server, plugins, themes, and security. You receive a written findings report and a clear, itemized repair estimate.
- 2.5 hrs hands-on diagnosis
- Logs, server, plugins & security reviewed
- Written findings report
- Itemized repair estimate
Best for: A site that's down, hacked, blacklisted, or bleeding bandwidth.
Request an assessmentRescue & Repair Project
The fix itself, scoped from your assessment: malware cleanup, server moves, plugin/theme rebuilds, security hardening, SSL, email, and more.
- Scoped from your assessment
- Malware cleanup · server moves · rebuilds
- Security hardening & monitoring
- 50% deposit · 50% on completion
Best for: Getting fully back online and hardened against the next attack.
Covered by your assessmentStandard rate beyond fixed-price work is $100/hr. The assessment is a best-effort diagnosis and estimate. It is not a guarantee that the site can be restored — though every effort will be made.
How it works
From “my site is down” to back online — in four steps.
- 01
Reach out
Book a $100 consult or submit an assessment request describing exactly what's happening. The more detail, the faster we move.
- 02
We diagnose
2.5 hours in your logs, server, cPanel, plugins, and security layers to find the real root cause — not just the symptom.
- 03
You get an estimate
A written findings report and an itemized repair quote. You see the full scope and price before any repair work begins.
- 04
We fix it
50% deposit to start, 50% on completion. We get you back online and harden the site against the next wave of attacks.
One expert, the whole stack
Whatever broke, it’s probably something we’ve already fixed a hundred times.
James Arvigo has spent 15 years across security, servers, databases, and automation — maintaining 30+ sites for 20+ clients. You get one person who sees the whole picture, not a ticket queue.
Malware & hack cleanup
Remove injected code, backdoors, and spam; restore from clean state.
Bot & abuse mitigation
Firewall rules, rate limits, and live robots.txt tuning against scrapers.
Server & cPanel ops
Hosting, cPanel, SSL, DNS, and full migrations to faster servers.
PHP, plugin & theme fixes
Updates, compatibility repair, and migrating off abandoned themes.
Email & deliverability
Un-blacklist domains, fix SPF/DKIM/DMARC, restore inbox delivery.
Database & SQL
Repair corrupted tables, clean bloat, and optimize slow queries.
Backups & recovery
Reliable backups and tested restores so you're never stuck again.
AI integration & automation
Modern tooling, automations, and workflows layered onto your stack.
Preventative hardening
Lock the site down so the next bot wave bounces off, not in.
No surprises
Everything on the table, before you pay a cent.
You’ve been burned by surprise bills before — we won’t add to them. Here are the exact terms. Read them, then decide.
- 30-Minute Consult $100
- One-time. Booked and paid securely through Calendly before the call.
- Full Site Assessment $250 flat
- Covers 2.5 hours of diagnosis. Paid up front to begin. Includes a written report and an itemized repair estimate.
- Rescue & Repair Project Per estimate
- 50% deposit to start, 50% balance on completion. Scope agreed before work begins.
- Standard hourly rate $100/hr
- Applies to any work beyond fixed-price packages, disclosed before it's incurred.
Please note: The assessment is a best-effort diagnosis and estimate. It is not a guarantee that the site can be restored — though every effort will be made.
Questions, answered
Frequently asked questions
How fast can you respond when my site is down?
Emergencies jump the queue. Submit the assessment form or book a consult and we typically begin triage the same day. The faster you give us access and detail, the faster we move.
What exactly does the $250 flat assessment include?
2.5 hours of hands-on diagnosis across your logs, server, cPanel, plugins, themes, and security layers. You receive a written findings report and an itemized repair estimate — so you know the real problem and the exact cost before any repair starts.
Do you guarantee my site will be fixed?
The assessment is a best-effort diagnosis and estimate, not a guarantee that a site can be restored — though every effort is made. Some sites need a rebuild or migration; if so, the estimate spells that out clearly before you commit.
How do payments work?
All payments run through PayPal. The consult is booked and paid via Calendly; the assessment is a flat fee paid to begin; repair projects are 50% deposit and 50% on completion. Work beyond fixed-price packages is billed at $100/hr, always disclosed up front.
My site was hacked — will I lose my content?
Almost never. We clean malware and injected code while preserving your pages, posts, and media, and we work from backups wherever possible. If your content was already damaged before we arrived, we'll tell you honestly what's recoverable.
Do you only work on WordPress?
WordPress is our specialty and where most emergencies happen, but we also handle servers, cPanel, DNS, SSL, email, and databases for non-WordPress sites. If you're not sure, book a consult and we'll point you the right way.
Can you protect my site so this doesn't happen again?
Yes. After the fix we harden the site, and we offer ongoing maintenance plans — updates, backups, monitoring, and priority response — so the next wave of bots bounces off instead of breaking through.
Where are you based, and do you work with international clients?
We're based in Belize and work with clients worldwide, remotely. Servers, logs, and hosting are all managed online — your location doesn't slow anything down.
Start here
Request your $250 flat assessment.
Tell us what’s happening. Submit the form, complete payment, and James starts diagnosing your site today.
Who you’re working with
Not a call center. The developer who actually fixes it.
For 15 years, James Arvigohas been the person agencies and business owners call when a site is on fire. He manages the servers, reads the logs, blocks the bots, and rebuilds what’s broken — the same hands-on care that’s kept 30+ sites and 20+ clients online through every new wave of attacks.
When you hire Ximbalo, you’re not opening a ticket. You’re getting one expert who owns the problem end to end until your site is back and hardened against the next one.
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